Mortgage Pipeline Manager

Howard Hanna   Pittsburgh, PA   Full-time     Finance
Posted on September 17, 2021

Mortgage Pipeline Manager
Location: 
Pittsburgh, PA

Job Description: 

As a Pipeline Processing Manager, you will be responsible for assisting team members with pipeline management to ensure the smooth and timely process of all loan files. You will work closely with Loan officers, processors, underwriters, and closers to ensure the timely delivery of loans into underwriting and closing.  Provide them with continuous support as needed. In addition, you will support team members with various tasks, including but not limited to general loan questions, assistance with escalations (working with the appropriate departments), pipeline and production review, etc.

Job Responsibilities:

  • Monitor estimated closing dates in the loan origination system and other reporting platforms and work with the processors and loan officers to manage accordingly.
  • Facilitate pipeline management calls as needed.
  • Work closely with processing to ensure tasks are completed and files are submitted to underwriting accurately and timely.
  • Assist with processing needs as applicable, including supplying new processors with augmented training and support.
  • Support Operations and Management by assisting with prioritization and workflow structure.
  • Maintain reporting to monitor initial CDs to ensure appropriate timing requirements are met.
  • Partner with management to monitor capacity to level load production as needed.
  • Routinely follow up with management to ensure timely responses to compliance needs are being met including but not limited to Regulation B, three-day RESPA and eConsent requirements.
  • Provide feedback to management on any performance concerns based on reporting.
  • Resolve complaints in a prompt and professional manner.
  • Participate in one-on-one meetings with operations managers to improve workflow and resolve issues.
  • Monitor and follow up with employees to maintain the proper workflow.
  • Ensure each file complies with all corporate and regulatory policies and procedures.
  • Manage projects for deployment of new systems and procedures.
  • Maintain broad knowledge and thorough understanding of applicable federal, state and agency regulations and guidelines.
  • Develop and maintain an effective organization through the selection, training, compensation, motivation, and review of employees.
  • Guide and direct employees to assist their professional development.
  • Monitor daily, weekly, and monthly production and compliance reports.
  • Work closely with our Corporate Operations team, for workflow and system enhancements.

Qualifications:

  • A minimum of 3 to 5 years of loan processing experience required.
  • Prior experience in management, project management, or in a team lead role preferred.
  • Experience and working knowledge of loan origination software and pipeline management strongly preferred.
  • Strategic understanding of the mortgage lending function, TRID rules and regulations, REPSA, and disclosures required.
  • Strong knowledge of processing, closing and funding loans in accordance to Investors and Agency guidelines including federal and state required practices.
  • Strong knowledge of FNMA, FHLMC, FHA, VA loan programs
  • Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment.
  • Excellent team building, organization, and leadership skills.
  • Strong analytical, judgment, customer service and managerial skills.
  • Excellent verbal and written communication.
  • Ability to prioritize and meet deadlines.
  • Problem-solving attitude, detail-oriented, and strong organizational skills.
  • Ability to create and maintain collaborative relationships with peers, subject matter experts, and all levels of management across the organization.
  • Excellent computer skills and proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook).

To apply please email resumes to: anzifalchetti@howardhanna.com


HowardHanna.com

Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.