Director of Lodging

ESSENTIAL FUNCTIONS:

• Maintain complete knowledge of all hotel features/services, activities, hours of operation, and services.
• Engage and Develop department leaders to elevated business expectations, improved financial health and overall team progression.
• Elevating the lodging experience for Nemacolin, Develop and orchestrate world class guest experiences through Hotel services, Butler Program, concIerge, transportation.
• Responsible for all aspects of area budget, forecasting, and accountable for meeting all fiscal growth expectations.
• ResponsIble for the growth and maintenance of area services assuring best in world experiences.
• Ensure the smooth daily operations of areas.
• Responsible for all areas of staffing, motivation of staff to perform at their highest abilities, and disciplinary procedures.
• Responsible for attending all resort, department, leadership, and management level meetings and events.
• Maintain Nemacolin standards and keep current all departmental SOP’s.
• Perform tasks in a team based environment while providing support and creating a cooperative environment with other resort departments and teams.
• Professionally represent Nemacolin at all times during shifts and /or when on village grounds for job related issues.
• Maintain Nemacolin appearance criteria at all times
• Responds to ownership's specific requests

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Four year degree required preferably in Business Administration, Hospitality, Recreation & Tourism Management or a related field.
• Demonstrated experience in: accounting and budgeting knowledge, strong communication skills, proven leadership qualities
• Minimum 3 years' in Resort Director capacity
• Forbes 4 or 5 star and/or AAA 4 or 5 Diamond Hospitality Leadership preferred.
• Must be able to speak English
• Computer literate on Microsoft Office Suite, LMS applications, and/or other reservations/booking software
• Hospitality experience
• Demonstrated ability to motivate and train staff, ability to perform job functions with minimal supervision, ability to work cohesively with other departments & co-workers as part of a team, ability to schedule various services for individuals and large groups