Wooflands Manager

Nemacolin Woodlands Resort   Farmington, PA   Full-time     Other
Posted on August 2, 2022
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Here at Nemacolin Woodlands Pet Care Center, we offer top-of-the-line dog boarding, grooming, and daycare services. We take pride in providing pets with the very best care and comfort they deserve. Pets are family members which is why it's important that we provide a safe, fun, and reliable home away from home for all the pets who visit us.

We are seeking a hands-on Manager to lead our team. This paw-some opportunity consists of overseeing all day-to-day operations, fostering a happy, healthy, and clean environment, and leading the pack when it comes to engaging with our guest’s parents.

Responsibilities include:

  • Safety: These pets become our own while they are in our care, so their safety is our top priority. Ensuring our SOPs are updated, adhered to, and cohesive.
  • Customer Engagement: Ensuring that our guests have a great experience that will keep them waiting to come back to play.
  • Leadership: Leading the efforts to ensure our team is properly trained and encouraging them to create an unforgettable guest experience.
  • Environment: Creating a welcoming, clean atmosphere for our guests and their parents.
  • Finances: Ensuring operation objectives are met by meeting budget goals and capitalizing on opportunities to ensure long-term growth.
  • Other duties as assigned

Qualifications:

  • 3+ years’ progressive work experience in the Pet Care Industry
  • Prior leadership experience
  • Strong written and verbal communication skills
  • Solid office and computer skills
  • Outstanding organizational and time management skills
  • Experience exercising discretion and confidentiality with sensitive company information
  • Ability to meet the physical demands of the job (e.g. lift up to 40 lbs., stand for long periods of time)

Why work for Nemacolin?

Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rock—both recipients of the Forbes Travel Guide 2020 Awards—to the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis®-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits. At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards make Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization.

  • An attractive 401(k) plan
  • Paid vacation, holidays, and personal hours
  • Family medical, dental, and vision insurance
  • Long-term & short-term disability insurance
  • Employee assistance program
  • Educational assistance
  • Local and resort discounts
  • On-site uniform and dry-cleaning services
  • Discounted meals during breaks in the associate break areas

 

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

  • Opportunities for advancement – At Nemacolin Woodlands Resort, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. 
  • Associate Recognition programs – Nemacolin Woodlands Resort realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and the ability to consistently exceed guests’ expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management.
  • Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests while sharing knowledge, advice, and encouragement along the way.

Awards and Accolades

Nemacolin Woodlands Resort has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Condé Nast Traveler, and Golf Digest, just to name a few.

Associate Referral Program

  • Year-Round Referral Incentive- Receive a reward of $125.00 when you refer a new applicant who is hired and is employed for a minimum of 30 days!

Receive a second reward of $125.00 when the referred associate continues their employment for a total of 90 days!

  • Seasonal Referral Incentive- Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days!

              Rewards not applicable for rehires.

 

Associate discounts

  • Enterprise
  • X-PLAN FORD PRICING
  • Verizon Wireless
  • AT&T Wireless
  • Sprint Wireless
  • 84 Lumber